Excellent customer always. Mondays are wonderful. Quick in and out. Cant beat prices Always in and out

Once again at Raley's. This is our go to store for groceries. They didn't have 2 products we needed for our recipes and we had to go to other markets. The first missing item was black bean and garlic sauce in the Asian section. They had a variety of other sauces, but not this one. So, I went to the Asian market off of broadway. The second missing item was Cooking Sherry or drinking Sherry. They didn't have it. They had Sherry Vinegar, but that's different. We ended up using white wine and added some cooking wine to the recipe and it turned out great. Thus the store doesn't have everything. We even asked the customer service person where we could find the Sherry and they couldn't help us. They only knew about the Sherry Vinegar.

I would like to commend Joshua from the bakery for helping me and going above and beyond when I already approached 2 employees that couldn't be bothered and in my opinion were just plain lazy. This was on 12/29/24 around 7:20 AM. The five stars are solely for Joshua, otherwise it would've been a big fat 0 stars. I came in to buy birthday balloons, nothing complicated, just needed to have them blown up. I approached the employee that was manning the self checkout line to ask if anyone can blow up these balloons. He said "there is nobody here to do it. The floor lady doesn't come in til 10 and the other guy who can do it broke his finger." You mean to tell me that not one employee can simply blow up a Mylar balloon? I said I can do it myself if I can get to the helium tank. He was so rude and dismissive. Then he said to check with someone in the bakery. I went back to the floral area and I see another employee and asked him if he can help me and he said no and walked away fast. As he's walking away, he said "I can't help you. The lady who does it doesn't come til later." Now if he was busy, I understand but he was literally just walking around. Just plain laziness. From this logic, nobody can purchase an inflated balloon until said "floor lady" can come in? Finally, Joshua from bakery, who was actually doing something and stocking inventory, helped me with a smile. When I asked him for help, he totally dropped everything to help me. That is customer service! He was so sweet and I can tell he never really blew up the balloons but he kindly said "We'll figure it out!" It took all of 2 mins to do. Joshua is a good person and you can tell he is a hard worker that cares. The other two employees were terrible and couldn't be bothered. I was once a grocery store manager and the lack of customer service on the part of the two men I encountered before Joshua would've given them a disciplinary meeting. I would've promoted Joshua! He's the kind of employee you'd want to have around. Maybe Raley's you can teach your employees not to be so lazy and learn how to inflate a balloon and be more like bakery employee Joshua.

The pharmacy staff is the best ever! They provide outstanding and world class customer service!

This Raley's is unassuming but I find that it usually has all the cuts of meat in stock and kept behind doors, keeping the meats cooler. I am always able to find beef shanks here (the two Raley's near Sac State are almost always out) and they're always cheaper than getting them at the asian market. I will say that they have a bare-bones produce section compared to many other Raley's so you won't find things like loose oranges or apples, you gotta get them in a bulk bag because that's all they have. I got all my ingredients for Bulalo (a filipino beef shank stew) here when I was feeling blah, and tried the Raley's brand ginger kombucha. I felt great after!

This place has an amazing selection and affordable prices! The staff is nice and friendly

Decent hardworking employees. Some don't enjoy their work. So obvious. But several are here for over 20 years and make the best of it. Love Robert. Not sure if he's the lead manager or an assistance. Easy to talk to and get to know. About to retire. Will miss him. Clean and family atmosphere environment. It's not like Safeway in downtown Sacramento or other grocery stores. They do not tolerate dirty bathrooms and homeless. There is always a serious security guard on duty at the front entrance. A few weeks ago, the older security guy stopped a transient from coming in. Kicked him out before he entered. Very impressive confidence and sharp observation. I believe the private patrols have guns and other safety/security equipment. Also observed the same older patrolman talking to a homeless kid out front and treating him gently. Excellent security company. Wish other places have this type of top-notch patrols, such as gas station, banks, theaters, etc. No BS, serious business and well-trained. Take pride in their work and profession. Ton of respect to this security man and his security company. Will always shop here at Raley's. It's a dying company. Not many around and too many competitions, such as farmer's market, 99 Cent Stores and Grocery Outlet.